Yes! JUWAL pieces are crafted with 100% natural diamonds, hand-selected and set in 14K or 18K gold. We also offer lab-grown or colored diamonds upon request – just let us know your preference.

Absolutely. We specialize in custom jewelry – from engagement rings to meaningful gifts or designs inspired by your personal style. Our team will guide you through every step.

For items in stock, we ship within 3–5 business days for ready made products. Custom-made pieces may take 14–21 business days to produce and ship. We’ll keep you updated throughout the process.

Yes. Most of our rings can be resized at no additional cost (terms apply). Please contact us within 14 days of receiving your item.

Items from our standard collection can be returned or exchanged within 14 days, as long as they haven’t been worn. Custom or personalized pieces are non-refundable.

We accept all major credit cards, Bit, bank transfers and paypal + interest-free installment plans.

You can use our easy ring size guide available on the site. Still unsure? Reach out and we’ll happily help you choose the perfect fit.

Yes, we offer worldwide shipping with express delivery to your door. Fees and delivery times may vary depending on your location.

Definitely. We’d love to welcome you at our store , at “The Gallery by IDI” Gallery, located in the Israel Diamond Exchange- “Zisman shalom st. 3, Ramat Gan”. You can book an appointment through our website or Instagram.